Emergancy Call

How we help and what do Sea-Help members have to do?

Assuming you are detecting a problem with your engine and you can not restart it.

Note your GPS position

Write down your exact position as per the GPS:

Long- and Latitude

Its much easier with the Sea-Help App !

Call Sea-Help

Call the Sea-Help 24hr Helpline:

Helpline central area (Adria)

00 385 919 112 112

 

Helpline area north / south
(Baltic/Netherland/Spain)

00 800 112 00 112

 

If you don’t have a mobile phone or coverage available,
please call Sea-Help via VHF channel 16

If Sea-Help is not responding (VHF may not have enough reach) please call Rijeka Radio,Split Radio or Palma Radio and ask for Sea-Help.

 

Submitting a problem and details

  • Which kind of problem do You have?
  • Is anybody injured?
  • Submit your Position (Latitude and Longitude as per the GPS)
  • Are you on anchor or in a marina?
  • Are you drifting and in witch direction?
  • Are you a member of Sea-Help?

The priority will be decided based on given information’s!

Arrival of the Sea-Help Boat deepens on the exact position.

Next steps

Seek for attention once the Sea-Help boat is approaching you!

  • Show your membership card and Boat documents to the Sea-Help Captain!
  • If additional services are required please ask for the cost prior their consumption!
  • Payment possibility: cash or via credit card (Master, Visa, AEX)

Network selection:

If you are logged in a Croatian network you can dial 0919 112 112 directly.

The Number 00 800 112 00 112 is a “Global Free line Number”, that means that you will be automatically connected to the Control Center of the following countries.

There are no extra costs (phone- or roaming charges ) at the “Global Free-line Number”.
If you are logged in a Dutch, Polish, Danish, German network you reach directly the operations center “Area North” in Grömitz.
If you are logged in a France or Spain network you reach directly the operations center “Area South” in Palma.
If you are logged in a Italian network you reach directly the operations center “Central Area” in Punat.
(At the moment there no “Global Freeline Number” in Croatia, Slovenia and Montenegro –
We are constantly striving to improve this service)

Our Team at the Helpline speaks German, English, Croatian, Spanish and Italian!

100% Help
SeaAssistanceService & Yachtinsurance

ADRIATIC SEA ..... 00385 919 112 112

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100% Help / SeaAssistanceService & Yachtinsurance

HELPLINE 24h

ADRIATIC SEA..... 00385 919 112 112
BALEARIC- / BALTIC SEA ....... 00800 112 00 112

DOWNLOAD ON

100% Help / SeaAssistanceService & Yachtinsurance

HELPLINE 24h

ADRIATIC SEA ..... 00385 919 112 112