SeaHelp members benefit not only from the manifold technical assistance, but also from the competence and performance of one of the largest nautical networks, which has long been helpful to SeaHelp members not only with the small and large problems on board, but also helps when it comes to practical nautical tips, when advice is sought, or when it comes to clearing language barriers in dealing with authorities or companies abroad out of the way..
Contact with SeaHelp: possible at any time – via app or with two telephone helplines
Contact is made with the SeaHelp operations center of the respective country via the SeaHelp app, which can be used to summon help in an emergency in seconds with just two clicks. In the process, the current coordinates of the person in distress are transmitted directly to the operations center so as not to lose time unnecessarily. The SeaHelp app is currently already being used on around 30,000 smartphones in the regions supported by SeaHelp.
Telephone contact is of course also possible at any time without any problems. The 24-hour emergency call for all of Europe can be reached at any time at 0043 50 43 112. Alternatively, assistance can also be requested at any time by calling 00385 919 112 112 – in the unlikely event that there is ever a fault, or the networks are overloaded.
For general inquiries (non-emergency), calls should be made to the SeaHelp office during normal business hours
For general info or inquiries (no emergencies) the helpline should not be dialed if possible, so that in case of breakdown the lines are not blocked. For this purpose, the office is available during normal opening hours at 0043 61336272.